My Story

I'm a technical problem-solver with broad experience in mobile and web software development at Disney (and elsewhere), seasoned with a background in system administration and tech support for companies such as Apple and Netscape. I write documentation in code comments and wiki articles for every problem I figure out. What can I do for your team?

Technical Skills

• Mobile development: Swift, SwiftUI, Objective C, Xcode, CocoaPods, JSON, RESTful HTTP web services, Dart, Flutter, MVC, MVVM, VIPER, Swiftlint, CMS, unit testing, New Relic, Git, Charles Proxy.
• Web development: HTML, CSS, JavaScript, jQuery, XML, PHP, LAMP stack, Apache web server, Microsoft SQL Server, MySQL, Firefox, Chrome, Safari, Edge.
• Technologies: iOS, macOS, Microsoft Windows (client and server), Android, Linux, Unix, Docker, Claude Code, GitHub Copilot, SQL, Perl, C, shell scripting.

Recent Experience

Senior Software Engineer, Disney Parks and Resorts Technology (Orlando, FL), August 2016-present

Developed and launched major Disney park features: Mobile Dine lets guests order food and uses Bluetooth to find out when they reach the restaurant. MagicBand+ lets guests link wearable devices via NFC. Lightning Lane Premier Pass lets guests purchase ride reservations (management says my Apple Pay code brings in enormous revenues).

• Write Swift and Flutter front-end and service integration code for the Disneyland and Walt Disney World park apps and internal Cast-specific apps on iOS.
• Coordinate efforts with hundreds of developers on dozens of teams to handle breaking changes.
• Review code for my team and others, encouraging people to code clearly, consistently, and concisely.
• Approve code to be merged, make sure it gets into a build, and let QA know which build to test.
• Integrate our internal content management system to add new text, icons, and images to the apps.
• Create detailed documentation in code comments and in wiki articles.
• Act as DevOps to troubleshoot CI/CD pipeline problems in building, testing, and deploying our code.
• As the SME for our internal dependency management tool, help devs across the organization use it.
• Run daily Agile scrums and delegate tasks when the team lead isn't available.
• Train and assist new hires who are often in remote locations and different time zones.

Senior Web Developer, Walt Disney Parks and Resorts Online (Orlando, FL), January 2011-August 2016

Developed and launched the My Disney Experience web site, a major company effort which added significant new ways in which Disneyland and Walt Disney World vacations can be planned and enjoyed.

• Wrote PHP and JavaScript code for MagicBand shipments, user profiles, entitlements, reservations, and other parts of the guest experience, on Zend Framework using jQuery and AngularJS against back-end web services.
• Wrote guest itinerary code for the Disney Cruise Line site.
• Coordinated work with teams around the globe; as a senior code reviewer, reviewed their code and helped them improve it.
• Worked with the developers of open-source tools to help the tools work better with our project (and vice-versa).

Web developer, Lightmaker USA (Orlando, FL), January 2008-October 2010

• Was the lead developer on a project which attempted to combine Facebook, Twitter, MySpace, and YouTube.
• Used cloud services to convert videos and store them on Amazon Web Services (AWS).
• Created mobile e-commerce sites for high-profile clients (such as Janet Evanovich and M. Night Shyamalan) using C# code on Microsoft .NET.
• Wrote SQL and set up Microsoft SQL Server and MySQL databases for client sites.

And two previous jobs of which I'm especially proud

Apple Computer Inc., Senior System Administrator, Redwood R&D (Cupertino, CA): Set up the Unix environments for the iTools (now iCloud) launch. Wrote the user account provisioning system. (1999-2000)

Netscape Communications Corp., Webmaster and Senior Technical Support Analyst (Mountain View, CA): Led the team developing the Netscape Technical Support site and its CMS, and wrote many technical articles for it. Was primary contact for phone/email support to major accounts (including Sun Microsystems, Prudential Financial, and the United Nations) deploying client, server, and ecommerce products in production environments. (1995-1999)

Other Activities

• Participant since 2020 in Disney's annual internal information security capture-the-flag competitions, using tools such as Kali Linux, Wireshark, and John the Ripper to solve cryptography, steganography, OSINT, and reverse engineering challenges. In 2024, my team placed 4th of 139.
• Run my own PC repair business, fixing Windows and Mac hardware and software problems in offices and homes, and explaining technology and concepts in terms that people can understand.
• Participant in the Disney Technology Mentorship Program as a mentor and a mentee.
• Run a Linux server at home and maintain my own WordPress, email, and game servers.
• Wikipedia administrator since 2005.
• Trained brainstormer; came up with product concepts for Ideas To Go (Orlando) for a few years.

Education

Princeton University, BSE in Computer Engineering.