Turnover

This is a eulogy for Larry, eight years too late.

Once upon a time, a very long time ago, I was an innocent young Ivy League graduate with an engineering degree and no idea what to do with it. I took the first job offer I got: with Oracle, the database company in California. They had no idea what to do with me. They threw me into a three-week crash course in databases, then let me pick what group I wanted to join. I chose Tech Support.

Tech Support had no idea what to do with me either. I was assigned to the desktop team. They gave me a PC running Windows 3.1 (a very long time ago, remember!), and told me I had to resolve a certain number of customer tickets each week.

The transition from college life to the Real World had been a difficult one. No longer were there letter grades to tell me well I was (or wasn’t) doing! I had no objective way to compare myself with other people and objectively see if I was screwing up! But suddenly this closed ticket count took that place in my life and became the measure thereof, and I worked hard to get that number high and keep it at the top of the weekly department report. There were no company incentives for this, of course; as long as the quotas were met, upper management didn’t care about individual performance. I cared, but nobody else did.

Especially Larry. Larry didn’t care at all.

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October

candy

I feel like I’m always doing something, always trying to keep up with my schedule. I read a book once that described a character running around “like someone always late to a meeting,” and that sums it up. Jill says that it’s because we tend to have a lot going on as the holiday season gets closer.

So I decided to keep a log of what we did in our free time on each day of October.

  1. Tidy up from a busy September.
  2. Visit Mom & Dad in their condo, upgrade their MacBook / iPhone / iPad.
  3. Play Guild Wars 2 and Minecraft with Eve.
  4. Theater for a special screening of Iron Giant. That evening, play Lego Dimensions (PS3).
  5. Tired. Go to bed early.
  6. Minecraft with Eve.
  7. Epcot Food & Wine with Katie.
  8. Columbia restaurant with Katie and her friend.
  9. Food Truck Friday with Mom & Dad.
  10. Upgrade my Hackintosh, while Jill is at a sewing machine class then goes to the Studios to see the last Mulch, Sweat, & Shears performance.
  11. Jill has a sick tummy. She braves it and we go to the Pixar concert.
  12. I play the Star Wars Battlefront demo while Jill goes to Mickey’s Not So Scary Halloween Party.
  13. TV: Agents of Shield, Muppets. Then we play Disney Infinity Speedway.
  14. I’m on a live site call for work all day and late into the evening.
  15. I run the Celebration Computer Users Group meeting.
  16. Amita’s 50th birthday party.
  17. Working on the weekend. Dinner with Mom and Dad.
  18. Working on the weekend, all day.
  19. Minecraft with Jill and Eve in the evening,
  20. Some more Lego Dimensions, and watch Agents of Shield.
  21. Back to the Future day! Watch BttF 2, order out for calzones, then play the BttF levels in Lego Dimensions.
  22. Go see Patrick in the theater group’s performance of The Taming of the Shrew.
  23. 6AM launch call for work. Take it easy that evening.
  24. Get up at 4:45am to bring Jill to the airport for a trip to DC (to support friends in the Marine marathon). Play GW2 (the long-awaited Heart of Thorns expansion) with Eve. Dinner at Noodles & Company with Mom & Dad.
  25. More GW2 with Eve. Phonecall with Tracey to catch up with her.
  26. Work from home. Mom makes ham and mac&cheese for dinner. Pick up Jill from the airport.
  27. Jill edits photos from her trip. We play some GW2 with Eve.
  28. Catch up on TV: Muppets, Agents of Shield, Supergirl (bleah), Star Wars Rebels.
  29. More GW2 with Eve. It’s a new release with all kinds of new stuff, okay?
  30. The office is holding an offsite party to celebrate all our hard work, but we’re working too hard to go.
  31. Jill had a 10K scheduled but skips it because she’s got a bad cough. We celebrate Halloween with eleven people and two dogs on the porch, and 525 trick-or-treaters.

 

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Indiana

us

It’s nice to go offline for a while – but not too long a while.

Video games these days give me a lot to do. Jill and Eve and I play Guild Wars 2 together several times a week; it’s got daily challenges (harvest 4 plants in Kryta, finish a level 10 fractal dungeon, find a scenic vista in the Shiverpeaks, &c.) and there are bonus rewards for completing these challenges, and then that requires some housekeeping with our game inventories to find enough space to store all of the rewards. And I also play some Minecraft, which is all about exploring deep caves, but to get into the caves I need some torches and pickaxes, and to craft these items requires that I harvest some wood and some iron and some coal and build an oven to smelt the iron into ingots … it’s a lot to keep up with, really!

I feel like I’ve been approaching life in the same task-based way lately. At work I’ve got my queue of tickets to work on, and if I can catch up with the number that were opened then I can move on to regression-testing our features or upgrading our build tools or organizing our brown-bag knowledge-sharing lunches. And then when I get home there’s a dog to walk and cats to feed and dishes and clothes to wash and bills to pay, and once those are taken care of then there are emails from people who need help with their computers. Every day a fresh set of challenges to complete, and I go a little crazy trying to catch up with everything when there’s so much to do; so I’m kind of in a constant state of slight craziness, and I’m always left feeling like there’s something I’m not doing.

A little time away helps to break the routine. Jill and Eve were going to run the “Amish Country” half-marathon (Adams County, Ohio) this weekend, so I decided to come with Jill so we could visit with Eve for a while. Jill hurt her heel at another half-marathon a few weeks ago so they decided not to run the race – this means that we got a nice long weekend at Eve’s home in Bloomington.

And, of course, my body decided that this would be the perfect time to get sick.

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Watching

lazydog

Jill ran a 5K yesterday, and she’s made two trips to Sparkle Skirts this weekend. So while she’s been running around, I’ve been catching up on my to-do list … which included a bunch of things I’ve been meaning to watch.

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Getaway

prosper

Kristy was down here for a few days, so of course she made the most of it with a side trip to Disney World with friends, and of course I came with!

Friday evening she, Kate, Tina, and I went to Kona Cafe at the Polynesian for dinner, then we went to the Magic Kingdom just long enough to get Dole Whips and ride a ride. Pirates was closed so we went on Jungle Cruise. “Does anyone know what kind of snake this is? … starts with a P …?” Someone yelled PLASTIC! “No! That’s wrong! This is a python! You want to see plastic animals, go ride Kilimanjaro Safaris at Animal Kingdom, those are the most fake animals I’ve ever seen!”

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Disneyland trip

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Selling and scrapping old computers

Selling and scrapping old computers Read More »

Scamming the scammer

I just kept a scammer on the phone for more than half an hour.

I knew how this was going to play out as soon as I answered the phone and was greeted by a gentleman who said in a thick Indian accent: Hello sir? This is Windows Technical Department. Your computer is causing many errors and I am calling to fix them for you. Are you in front of your computer?

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Playing Santa

Hello, Amalgamated Fluorodynamics, security desk, Noel speaking!

Oh, hi, Ralph. Hey, I wanted to thank you for your Christmas card, that was really nice of ya! … no, Ralph, I’m kidding, I know you didn’t send me a Christmas card this year. Nobody did. Don’t worry about it, really, I’m okay with it, I’m used to it. I’m chief of security. I make people’s lives difficult by telling them to change their passwords and lock their lab doors. If they liked me it means I’m not doing my job right. If I wanted to be popular I wouldn’t be in this business. Still, might be nice, right?

Slow down, Ralph, you’re yammering too quick, I can’t understand a word you’re saying. What got broken into? No, that can’t be, I’d know about it. My console would be lit up like a Christmas tree. Nobody can disable the alarms ‘cept the CEO.

Uh-huh. He did, did he? What’d he take?

Now, Ralph, you know I can’t tell you anything about the top-secret stuff that goes on in there. I don’t even know a whole lot about it myself, just what I hear during lunch break. They came up with something that can move you freely through any dimension, and I learned back in high school that time’s the fourth dimension – yeah, I did a book report on Stephen Hawking once – so I hear they can hop back a couple of minutes just as easy as strolling across a room, and they can go through walls as simple as stepping around a flagpole. Crazy, right? But the secretary tells me they can’t find a decent practical application for it that wouldn’t give Homeland Security a wedgie. So the official word is that I don’t have any idea what goes on in that lab. And neither do you, y’hear?

So he took that. Man, I’m glad I didn’t schedule any Christmas vacation. Anything else?

Huh. But there’s really not a whole lot special about the 3D printer. It’s just an off-the-shelf model from China. It even came with a whole bunch of schematics for stuff that gets shipped out of Shanghai, mostly toys and personal hygiene products. Me and the guys played with it some and now we’ll never need to buy another toothbrush so long as we live. But the printer ain’t any good without the raw materials to go into it, and do you know how heavy that stuff is? How’s he gonna lug it around?

Oh, that too, I see. Yeah, they call it a “massless gravity-nullifier”. See, gravity is like a bowling ball on a rubber surface – the mass of the ball bends the surface and anything close to it gets drawn in, see … sorry, Hawking’s book again, but basically they found a way to make that not happen, so if you hold up a pencil and let go it just stays here. Strangest thing in the world. Yeah, somebody was showing it off in the cafeteria. I would have written him up for it ‘cept it was just too cool.

That all, Ralph? All right. One 3D printer, one time-and-space-shifting doodad, and one antigravity thingamabob. What’s he going to do, become a revolutionary toothbrush distributor? And even if he can make all of it float, that’s still an awful lot to move around. Is he planning on pushing it from house to house?

By the way, Ralph, I hope you’re going to the Christmas party this year. The invite says they’re bringing in live reindeer from Norway or Canada or someplace so they can put venison on the menu. Really fresh, if you know what I mean, as long as the activists don’t hear about it. Maybe I’ll see you there. No, I promise you, Ralph, no hard feelings about the Christmas card thing.

Ralph. Calm down. Yes, I am listening to you. Here at Amalgamated Fluorodynamics, we take the security of our research and development work extremely seriously. The CEO is the only guy who could have taken anything out of that lab, but we thought of that too, we have a contingency plan for everything. Remember what I said about moving stuff through dimensions? Every one of our prototypes is tagged and I’m the only guy with the button that will pull all of the stolen goods right back here to my office. I’m pushing the recall button right now, Ralph. See, worked like a charm. I’ve got all of it right here in front of my desk and the authorities have been informed as to where they can pick him up. All in a Christmas Eve’s work, Ralph…

Hey Ralph, look, I’m going to have to call you back. I think I’m gonna take the evening off after all.

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